Any item ordered online can be returned for a full refund. Please complete the returns form andreturn items with 14 days of receipt of order. Please note we do not offer a free returns service during sale time. During sale time please return your items to M Life C/O Torque, Wortley Moor Road, Wortley, Leeds, LS12 4JH.
We strongly recommend you obtain proof postage as we cannot be responsible for packages lost in transit. Returns must be in original condition and with all tags attached. We reserve the right to refuse any item returned in used condition which includes washing the item. This does not affect your statutory rights.
You will find a Royal Mail returns label in with your order. Please stick this on your parcel and post it at any post office. We strongly recommend you obtain proof postage as we cannot be responsible for packages lost in transit. Items purchased in John Lewis stores and website can only be returned to John Lewis.
Similarly, items purchased on the M Life website can only be returned as per the instructions above. Unfortunately manufacturing faults do happen occasionally, please email us at email@example.com and we will advise on what to do next. Refunds Your refund will be processed within 10 days upon receipt of the returned item/s although during sale or holiday periods this may take slightly longer.
Refunds are always credited to the original method of payment.