Returns

To create a return or exchange, please click here or on the link above and follow the steps within the portal. You will need two things:

1. Your Order Number, which can be found on your invoice, or in our order confirmation email.
2. Your postcode.

Once your return has been created, you will receive a pre-paid return shipping label via email and you may drop your package at your nearest carrier location. 

Any item ordered online can be returned for a refund. Please complete the returns form and return items within 30 days of receipt of your order.  Items must be returned in original condition with all tags and packaging attached. (yoga mats and accessories must be returned with full packaging). We reserve the right to refuse any item returned in used condition which includes washing the item. 

Please maintain proof of postage as we cannot be responsible for packages lost in transit. 

For international returns outside of the UK, return shipping and any reverse duties are the responsibility of the customer.

Please note our returns address: M Life London, c/o Torque, Strandbridge Lane, Kettlethorpe, Wakefield, WF2 7YY.

Your refund will be processed within 10 days upon receipt of the returned item/s although during sale or holiday periods this may take slightly longer. Refunds are always credited to the original method of payment. We do not refund postage but do offer a free returns service.

Items purchased in John Lewis stores and website can only be returned to John Lewis. Similarly, items purchased on the M Life website can only be returned as per the instructions above.

Unfortunately, manufacturing faults do happen occasionally, please email us at wecare@mlifelondon.com and we will advise on what to do next.

This does not affect your statutory rights.

NAMASTE